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User profile for user: Crosboro7
Crosboro7 Author
User level: Level1 13 points
I'm using the latest OS on a MacBook Pro using Chrome or Safari. When I click on certain links (surveys, forums, etc), instead of going to that website, the tab opens to "SHP Redirector" and then to a McAfee web site. How can I stop this from happening?
Thanks.
MacBook Pro 13", macOS 10.14
Posted on Apr 17, 2019 12:00 PM
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User profile for user: leroydouglas
leroydouglas
Community+ 2024 User level: Level10 184,812 points
Apr 17, 2019 12:41 PM in response to Crosboro7
Crosboro7 wrote:
I'm using the latest OS on a MacBook Pro using Chrome or Safari. When I click on certain links (surveys, forums, etc), instead of going to that website, the tab opens to "SHP Redirector" and then to a McAfee web site. How can I stop this from happening?
Thanks.
I you suspect you have installed adware/malware. Try running this trusted utility https://www.malwarebytes.com/mac/
Link
User profile for user: BDAqua
BDAqua
User level: Level10 240,503 points
Apr 17, 2019 7:38 PM in response to Crosboro7
Might be McAfee itself...
˜What all 3rd party extensions are you running?
EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.
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User profile for user: rccharles
rccharles
User level: Level6 12,957 points
Apr 17, 2019 9:50 PM in response to Crosboro7
could be you are pointing to a bad dns server. [ dns poisoning ]
change dns server to google's 8.8.8.8 or 8.8.4.4
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User profile for user: Crosboro7
Crosboro7 Author
User level: Level1 13 points
Apr 18, 2019 10:22 AM in response to leroydouglas
Tried that--didn't work. Only found one problem, which wasn't related to this.
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User profile for user: Luis Sequeira1
Luis Sequeira1
User level: Level9 65,282 points
Apr 18, 2019 11:54 AM in response to Crosboro7
Please run Etrecheck and post its full report here.
Use the “additional text” button below the message area and paste report in there.
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User profile for user: rccharles
rccharles
User level: Level6 12,957 points
Apr 18, 2019 12:30 PM in response to Crosboro7
Tried that--didn't work.
Please elaborate... What did you try? malwarebytes?
Only found one problem, which wasn't related to this.
What was the problem?
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User profile for user: Crosboro7
Crosboro7 Author
User level: Level1 13 points
Apr 18, 2019 12:54 PM in response to rccharles
Yes, malwarebytes. Problem is when I click on certain links, instead of going to that web site, it first goes to SHP Redirector, and then to the McAfee web site to sell their product.
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Redirecting in certain tabs
